It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic”. Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney. Lee Cockerell, Author Broadway Business $26 (p) ISBN. Creating Magic has ratings and reviews. Josh said: Fantastic book on leadership that anyone in a management or leadership position MUST read. C.

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But, on the grand scale of management books, it’s not a bad one, just not a great one. But, in fact, considerable behind-the-scenes leadership contributes to the overall consistency of quality products and services visible to guests.

Burn the free fuel: This does not mean being contrary or argumentative.

In a time when the country is so divided because of its politics, which inevitably pours over to the workplace, this narrative is a needed handbook for all managers everywhere. They know what they’re doing and cteating was really interesting to hear how they implement their strategies. What was the original problem? How about at home? Your email address will not be published.

Creating Magic by Lee Cockerell | : Books

And it’s about Disney and the passion behind the brand, so I really enjoyed listening. When that decision is made, life changes both philosophically cockerepl attitudinally.

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The author states on page that even a part-time employee can creatinng a leader, and adds that leaders are patient and persistent. Why does it work? Chapter 2 discusses continuous learning as a career tactic. He calls these common sense leadership strategies, but unfortunately they are far less common principles that they should be.

What would be some advantages of you trying new tricks? Lee highlights the famous 7 Guest Service Guidlines, the importance of recognizing Purpose, and driving employees to fulfill their purpose through encouragement.

Why does the company need the rule? One of my favorite books!

Give people a purpose, not just a job. Why or why not? It applies to the government, military, and not-for-profit ventures, as well as private industry.

Think about the value of what you are spending your time on. Oct 14, Pages Buy. Stay in Touch Sign up. Timeless lessons from a great leader. Nov 23, Heather rated it really liked it. The author’s examples seemed to all be the exact same with just a small twist or spin added to make his point and to hide that it was already used. Additionally, there is very little to be said about conflict, poor employees, and disciplinary action. Most of the strategies expounded within are, as the subtitle suggests, common sense.

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What do you think he meant by this? They all have fabulous customer service.

Creating Magic by Lee Cockerell – Teacher’s Guide – : Books

The seminar as a whole absolutely changed my career and my life, and I have recommended and continuously purchased this book to leaders and aspiring leaders I have known since. Trivia About Creating Magic.

Aug 16, Greg Whipple rated it really liked it. Jul 14, Iurii Gladkyi rated it it was amazing. Creating Magic is an inspiring book.

Creating Magic

This book also made me appreciate the coolness of my husband for reading books like this. One of the best books about the inner workings of Disney I have read. During my years working with him at Disney and in all of my senior management positions since, I have used his leadership philosophies to successfully develop effective leaders and cultivate business environments focused on service excellence.

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