Cityside Financial Services, a disguised consumer bank, serves both a largely were widely perceived as a successful model of the “business case for diversity. View Homework Help – CitySide Financial Services Case from MAN at University of Texas. Muffaddal Ali Mja 03/23/17 Case Study Cityside Financial. Case Study: CitySide Financial Services. Wajeeha ali h Ather. Background • Mid sized bank.

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The diversity calls for moral and ethical standards set across the organization in order to maintain a uniform position for all the employees KENSICKI, Amazing Business Data Maps. Build a corporate level strategy – organizing your findings and recommendations in a way to answer the larger strategic objective of the firm.

Managing Diversity at Cityside Financial Services Essay – 2

Time line can provide the clue for the next step in organization’s journey. Article Harvard Business Review. Aditya Birla Financial Services Group. You can do business case study analysis by following Fern Fort University step by step instructions servicez.

The customer focus led the management to pursue the aggressive minority hiring program in constituting its workforce that led to serve a close set of customers.

Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. The white and black discrimination in both the units led to emerge the notion that black employees of the retail unit lacked the instrumental value they bring to the organization and hence rank lower than their white counterparts. In maintaining the workforce diversity however, there has been an over existence of certain workforce.

Once you finished the case analysis, time line of the events and other critical details. The women were adept at reading interpersonal dynamics and studu their own reactions; crafting their identities; and transforming obstacles into opportunities.

The competitive advantage that Cityside bank had over other bank was its long history of serving to the local consumers as well as its presence in the market as a mid-sized bank, which led to create a sense of cohesiveness amongst the target market. You can use the following strategy to organize the findings and suggestions. The chapter concludes with methodological and substantive recommendations for future research on discrimination and its remedies in organizations.


This had proven to be successful to certain extent however; the absence of other background employees in each sub-unit had emerged various conflicting situation. Step 3 – Managing Diversity at Cityside Financial Services Case Study Analysis Once you are comfortable with the details and objective of the business case fianncial proceed forward to put some details into the analysis template.

Managing Diversity at Cityside Financial Services [10 Steps] Case Study Analysis & Solution

For example you can recommend a low cost strategy but the company core competency is design differentiation. Case study solutions can also provide recommendation for the business manager or leader described in the business case study.

Begin slowly – underline the details and sketch out the business case study description map. To match the gender and racial makeup of its staff to that of its customers, Financual sales division implemented an aggressive affirmative action hiring program. fianncial

Managing Diversity at Cityside Financial Services – Essay Example

When we are writing case study solution we often have servoces on our screen as well as in our head. Business case study paragraph by paragraph mapping will help you in organizing the information correctly and provide a clear guide to go back to the case study if you need further information.

Cityside Financial Services, a srevices consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. You should make a list of factors that have significant impact on the organization and factors that drive growth in the industry.

Ely and Ingrid Vargas. So instead of providing recommendations sstudy overall company you need to specify the marketing objectives of that particular brand. To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of caase HBR case study.


The factors that play vital role in formulation of strategy and in assessing the background of the diverse workforce are numerous, few of which have integral position in the given situation, which are the moral and ethical situation in country, the diversity policy encompassing both of the workforces, as well as the framework which employers utilize in categorizing and assessing their employees.

Managing Diversity at Cityside Financial Services

How Does it Work? Be very slow with this process as rushing through it leads to missing key details. The diverse work force however, posed challenges to the management in terms of the perception the two groups hold against each other, as well as disturbed clientele satisfaction arising from operation of two distinct strategic units financiap were operating on mutual grounds. After refreshing your mind, read your case study solution critically.

Search Case Solutions Search for: Take a small break, grab a cup of coffee or whatever you like, go for a walk or just shoot some hoops. These remain the true competitive advantage which cannot be replicated by any of other player in the market. Colella and Eden B.

Meta-analyses of published studies show that those ideas are myths—men and women actually have similar inclinations, attitudes, and skills. The authors studied the careers of the roughly 2, alumni of African descent who have graduated from Czse Business School since its founding, focusing on the 67 African-American women who have attained top positions in corporations or professional services firms.